Shipping + fAQs
 

DOMESTIC

  • Standard domestic shipping is free within the US.

  • For standard shipping, please allow a minimum of 2 weeks for prints and at minimum of 3 weeks for framed prints.

  •  expedited shipping is available at checkout. 

INTERNATIONAL

  • $20 flat rate for international orders (excluding framed prints) If your country is not listed, please contact us.
  • International print orders will be printed on fuji matte archival paper.
  • Please contact us for International shipping quotes for framed prints or custom sizes. 

  • Allow 2-4 weeks to receive your International order. 

  • Ariane Moshayedi Photography is not responsible for any charges or delays because
    of customs policies. 

Faqs

Q: What kind of paper do you print on?
A: All images are professionally printed on archival matte paper using  archival inks.

Q: Can you print something at a custom size?
A: Please contact us and we can give you a quote and let you know if we are able to print the size you need.

Q: Do the images in your shop accurately display what the print will look like in person?
A: Colors may look different depending on your computer screen. We do our best to show what the images will look in person but please know that they can vary slightly. Please note that print sizes are not all proportionally the same. For that reason, Ariane Moshayedi Photography reserves the right to crop images in order to best suit the appropriate size of the order. If you have a concern about how your image may be cropped, please Contact Us. When ordering a large format print (30x40 and Above), Depending on the camera the image was produced with, the image may look blurry when printed at a large size. As one doesn't typically view an image that large from an inch away, rest assured that when the image is hung it will look just as it should. Photos taken with a film camera will have a natural grain in their appearance.

Q: Do you offer framing?
A: Of course! Please visit our framing page.

Q: How long will it take to receive my print?
A: For domestic orders: please allow 5-10 days for unframed prints and  2-3 weeks to receive your framed prints. For international orders: please allow 2-4 weeks to receive your order.

Q: Do you accept returns?
A: All pieces are made to order and therefore sales are final.

Q: Will I be charged sales tax?
A: If you’re a CA resident, 9% tax will be added to your order.

Q: How are the prints packaged?
A:  All prints under 16x20 are packaged in a sturdy, flat cardboard mailer. Larger prints are rolled and shipped in a tube. Framed prints will be packed and shipped in boxes. 

Q: What if my print arrives damaged?
A: We will do our best to make sure everything arrives safely. Please contact us within 3 days if you received a damaged order. 

Q. Do you offer an interior design discount?

A: Yes, if you are an interior design professional, please visit our trade page.